Digital User Support Specialist needed at Renmoney
Job title : Digital User Support Specialist
Job Location : Lagos
Deadline : October 25, 2023
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Job Description
- Provide mind-blowing service to our users through excellent interpersonal and communication skills.
- Support content ideation and creative story telling across traditional and online/social media.
- Thorough tracking and reporting of user trends to support data-driven decision
- Manage user support enquiries across chat, emails, tickets, etc.
- Support revenue growth through relevant product recommendations, cross sell or upsell.
Requirements
- Minimum 1 year experience in social media management or user support.
- Writing and oral communication skills
- Marketing/contact center/communications experience
Benefits
- You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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