Role Purpose Statement: 

This role is to plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resources (HR) department, ensuring legal compliance and implementation of the organization’s mission and talent strategy. Support the Group Head- Human Resources in strategizing and directing the overall activities of the company.

• Key Interfaces Internal: Group Head HR, Operations, Finance, etc
• Key Interfaces External: Legal, Regulatory Bodies

Main Accountabilities

• Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
• Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system.
• Monitors and ensures the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Develops and implements departmental budget.
• Facilitates professional development, training, and certification activities for HR staff.
• Performs other duties as required.

OTHER REQUIRED COMPETENCIES

• Strategic thinking
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.

Key Performance Indicators (KPI)

• No cost-reduction strategies initiated
• % of Employees Trained yearly
• Successful Implementation of PMS at the end of each Performance Phase
• 100% Compliance rate (Adhering to Service Level Agreement)
• Monthly or quarterly preparation of Reports
• Timely and Effective Communication with Employees

Requirements

EDUCATION, EXPERIENCE & TECHNICAL SKILLS

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• Master’s degree preferred.
• At least Five (5) years of human resource management experience is required.
• SHRM-CP or SHRM-SCP is highly preferred.