What is the Role?

He will work in conjunction with the Datacoms Operations Lead, other services leads and Network designer, to provide services as listed below:

• Ensure predictable network landscape functionality according to design in Shell Nigeria.
• Ensure timely preventive maintenance of network components are carried out across the landscape.
• Ensure continuous network service availability by optimizing utilization of network paths to maintain OLA.
• Establish functional IT network systems that support Shell businesses and functions by minimizing Business Critical Major Incidents and reducing Mean-Time-To-Restore service.
• Supervise and hold contracts used to deliver resilient and cost effective network connectivity.
• Drive configuration management for network systems in Nigeria to ensure dependable disaster recovery.
• Maintain up to date documentation representing the landscape at all times network drawings.
• Collaborate with other teams (Field Telecoms, Offshore IT, PCD, Hosting & Storage, Security, Collaboration etc.) to ensure continuous maintenance of connectivity requirements.
• Carry out configuration management of all installed networks; management of inventory of Network assets via ServiceNow; effect decommissioning of redundant assets, evacuation from site and de-registration from asset register; follow through asset disposal processes as appropriate; be the focal for all change management for networks.
• Ensure Third Party connectivity to Shell network is validated and all IRM requirements are actively embedded.
• Manage integrity of assets; ensure governance processes and physical state of systems in managed Datacoms Room facilities are in top condition.
• Participate in all Telecoms (and related) Project activities associated with connectivity to ensure operational viability and supportability.
• Focal for remediation of all identified vulnerability on data network infrastructure and embedded the learnings in the network policy and processes to keep the landscape safe from negative Cyber activities.
• Be the technical focal for handover of all Network related services and components delivered by projects.

What We Need from You?

• Minimum Education or Certification: Minimum of 4-year Degree University degree in Computer Science, Applied Sciences or Electrical/Electronics/Communications Engineering, with minimum 10-year experience in Backend IT Infrastructure Support, of which at least 7 years must have been in IT Infrastructure service support specific to Datacoms networks.
• Must be a networking specialist (at least CCNP level), with proven extensive experience in Cisco networks and systems.
• Must have experience of integrating Cisco systems with other platforms – PABXes, Microwave Radio systems, Firewalls and related components (Alcatel, Eclipse, RAD, Juniper, etc).
• Must have extensive Knowledge in provisioning voice services via Cisco infrastructure and secured plant.
• Broad multifaceted stakeholder management – working directly with production assets, MNS ISPs etc.
• Proven record of delivering against stretched targets
• Quite inclined to Team Working.
• Experienced in operational support and demonstrate landscape change management capabilities to achieve target operating model.
• Proven record of delivering against stretched targets
• Good understanding and knowledge of HSSE should be able to be show past exemplary behaviors in HSSE.
• Skill level experience in contract management will be an advantage
• Skill level experience in budget management will be an advantage