Customer Services Executive needed at Elkins Marine Training International Nigeria Limited

Job Expired
4 weeks ago

Job title : Customer Services Executive

Job Location : Imo

Deadline : February 13, 2024

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  • Customer communication.
  • Using IT, organization and time management tools to find and handle cases.
  • Apply confidentiality when handling customer data and information
  • Monitor, Identify, update and report on customer cases and status.
  • Provide accurate information for customers on the use of products and services.
  • Educate customers on new products and services.
  • Document, use records and logs effectively.
  • Identify and resolve customer queries effectively and efficiently
  • Maintain quality standards.
  • Follow through on customer queries with timely responses
  • Ensuring prompt resolution and feedback.
  • Train and keep ahead of current information
  • Relay timely information.


  • Candidates should possess relevant qualifications with 2+ years of relevant work experience.
  • Do not apply if you are entry-level unless you have the relevant skills.


  • Excellent voice and fluent English
  • Very patience and calm
  • You need to be skilled on the computer, software and email platform.
  • Excellent Communication skills
  • Time Management
  • Fast learner
  • Problem-solving
  • Good mentality.
  • You must be modern and well educated and suited for a corporate environment.
  • You must be physically fit to apply for this role.

Please do not apply:

  • If you can not communicate professionally and respectively,
  • If you are not used to a modern setup.
  • Do not apply if you have other commitments.
  • You can not type more than 20/30 words per minute.
  • If you do not have good time management.
  • If you do not have phone manners.
  • If you find PH road too far from your location. – Travel must not be a challenge.
  • If you can not send a full email application, with an introduction on the email body, a CV and an attached photo of yourself.
  • If you are having challenges with accommodation, need urgent quick money, just trying to avoid being idle at home.
  • This role is for a professional or potential top professional. You will be assessed.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: using the Job Title as the subject of the email.

Application Procedure
You will be assessed at 5 different stages to qualify for this role:

  • Online application
  • Phone intro
  • Phone interview
  • Physical interval
  • Physical tests and assessments
  • Work base training and assessments.

This is a minimal requirement at each of the stages:

  • Applicants must have:
    • Excellent communication
    • Solid knowledge of Computer and software (microsoft office)
    • Excellent on emails and other apps for communication.

Read this carefully. Missing out this information below makes your application void. Follow all the instructions to avoid wasting time and resources:

  • Please do not send an application with JUST AN ATTACHMENT only. Send a formal message and photo attached to be considered. If it is just an attachment, your application will be rejected.
  • Politely introduce yourself when you send an email application. NOT JUST AN ATTACHED FILE.
  • You will be assessed, so please prepare before you apply.
  • The role requires full attention so does not suit anyone that is distracted or has another role elsewhere.
  • This is a career oppotunity for a future or current professional.
  • We are looking for the best talent to add to our workforce in an international organisation. Only suitable candidates will be selected. From trainee to professional level you will be assessed.
  • Failure to do the above means you are not suitable and can not follow instructions.
  • Only apply for this role if you live within 5 – 30 minutes distance from PH road (Owerri).
  • Customer Service jobs
  • Customer Services Executive jobs

  • This job has expired!
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