Customer Service Staff needed at Michael Stevens Consulting
Job title : Customer Service Staff
Job Location : Rivers
Deadline : April 22, 2024
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Job Brief
- We are looking for Customer Service Staff to join our team and ensure stellar service to our customers.
Responsibilities
- Present, promote and sell products/services using solid arguments to existing and prospective customers
- Perform cost-?benefit and needs analysis of existing/potential customers to meet their needs
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Analyze the territory / market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitiveactivities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback
Requirements and Skills
- Bachelor’s Degree in Business or a related field
- Proven work experience as a Sales Representative
- Excellent knowledge of MS Office
- Familiarity with BRM and CRM practices along with ability to build productive businessprofessional relationships
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, negotiation and communication skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback.
How to Apply for this Offer
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
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