Customer Service Representative needed at Tempkers Limited

Save 2 months ago

Tempkers Limited’s job vacancy, Career and Recruitment

Job title : Customer Service Representative

Job Location : Lagos

Deadline : October 02, 2023

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Job Summary

  • We are hiring for a Female Customer Service Representative, the job holder will be the first point of contact for a luxury brand in a high brow location of Lagos.
  • Above all, her personality must strike a strong first impression on the company’s customers/clients at all times.

Responsibilities

  • Be the first point of contact with guests
  • Ensure that the front desk is tidy and organized at all times
  • Ensure that clients are satisfied with their requests and enquires
  • Interact with vendors about products and delivery logistics
  • Issue and receive courier packages
  • Model luxury items in exotic display glasses
  • Attend to requests across several channels of communication including email and Social Media
  • Follow-up communication about product satisfaction with clients
  • Manage clients’ information systems
  • Ensure prompt delivery of items to clients locations
  • Pitch other available luxury items to clients with active purchases
  • Model the business on Social Media (Especially IG)

Qualifications

  • BA / B.Sc / HND
  • 1-3 years in a similar position
  • Neat and presentable
  • Females below 35 yrs only
  • Being a resident of Lekki is an added advantage.

Requirements and Skills:

  • Confidence to mingle with public figures and celebrities
  • Strong knowledge of MS Office suite
  • Excellent interpersonal skills
  • Excellent numerical skills
  • Excellent communication skills
  • Excellent self-presentation
  • Excellent time management skills
  • Excellent client management skills
  • Excellent problem-solving skills
  • Excellent knowledge of Instagram.

How to Apply for this Offer

Interested and qualified candidates should send Applications along with their clear picture to: jobs@tempkers.com using the job title as the subject of the email.

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