Customer Service Representative needed at Kuddy Cosmetics

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Job title : Customer Service Representative

Job Location : Lagos

Deadline : August 10, 2024

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Job Description

  • Are you passionate about helping others and delivering exceptional customer service?
  • We are looking for a dedicated and enthusiastic Customer Service Representative to join our dynamic team at Kuddy cosmetics

Responsibilities

  • Respond promptly to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues with empathy and professionalism
  • Provide accurate information about products and services
  • Process orders, returns, and exchanges efficiently
  • Maintain customer records and update account information as needed
  • Follow up with customers to ensure their needs are met
  • Stay up-to-date with product knowledge and company policies

Qualifications

  • High School Diploma or equivalent (associate or bachelor’s degree preferred)
  • 1 – 4 years of customer service experience, preferably in a call centre or retail environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and manage time effectively
  • Proficiency in using customer service software and Microsoft Office Suite
  • Positive attitude and a strong work ethic
  • Ability to work flexible hours, including weekends and holidays.

How to Apply for this Offer

Interested and qualified candidates should send their Resume to: [email protected] using “Customer Service Representative” as the subject of the mail.

  • Customer Service jobs