Customer Service Representative needed at Fadac Resources

Save 3 weeks ago

Job title : Customer Service Representative

Job Location : Lagos

Deadline : December 20, 2023

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  • Deal directly with customers either by telephone, electronically or face to face
  • Respond promptly to customer inquiries and complaints
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Process orders, forms, applications and requests
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Prepare and distribute customer activity reports
  • Maintain customer databases
  • Follow up on customer request
  • Provide feedback on the efficiency of the customer service process


  • Minimum of OND in Mass Communication or any related field
  • 3 – 5 years of proven work experience as a Customer service representative
  • Must be a female applicant (for gender balance)
  • Interpersonal skills
  • Communication skills – verbal and written
  • Listening skills
  • Problem analysis and problem-solving
  • Candidates must reside within Victoria Island and its environs.
  • Attention to details and accuracy.

How to Apply for this Offer

Send your application to
  • Customer Service jobs
  • Customer Service Representative jobs

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