Customer Service Representative needed at Chef Eros & Co

Save 2 weeks ago

Job title : Customer Service Representative

Job Location : Lagos

Deadline : December 15, 2023

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He/She must have:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

He/She must have:

  • Problem-Solving Skills
  • Clear Communication
  • Friendly Attitude
  • Empathy
  • Business Acumen
  • Product/Service Knowledge
  • Product/Service Knowledge
  • Strong Time Management.
  • Ability to work under pressure.
  • Effective use of polite phrase and know how to seal order.

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: using the Job Title as the subject of the email.

  • Customer Service jobs
  • Customer Service Representative jobs

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