Job title : Customer Service Representative (Igbo)
Job Location : Lagos
Deadline : October 17, 2024
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Job Description
- Customer Service Representative is the front line of support for the company’s customers.
- You’ll be responsible for answering customer questions, resolving customer problems, and providing excellent customer service.
Responsibilities
- Answer customer questions about products or services
- Resolve customer problems and complaints in a timely manner
- Provide customer support via various channels
- Escalate complex customer issues to management
- Collect and record customer feedback
- Help to improve the customer experience.
Qualifications
- Bachelor’s Degree in Business Administration or relevant field.
- A minimum of 2 years of proven experience in a customer service position
- Must be proficient in Igbo language
- Proficiency in Microsoft Office and customer service software.
- Must be open to working on a shift schedule
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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