Customer Service Relation needed at Hec Recruit

Lagos Customer Service Full Time

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Job title : Customer Service Relation

Job Location : Lagos

Deadline : November 24, 2023

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Description 

  • Depending on your experience, performance and your results in terms of deliverables. We are on the hunt for a dedicated and qualified customer service representative to join our dynamic team.

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Knowing our products inside and out so that you can answer questions
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer service process
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • Interested candidates should possess a Bachelor’s Degree in relevant fields with 2 – 8 years work experience.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: hecrecruitment.hrconsulting@gmail.com using the Job Title as the subject of the mail.

Note

  • The shortlisted candidates will be contacted for an interview.
  • Proximity to job location is key for consideration.
  • Customer Service jobs
  • Customer Service Relation jobs

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