Teclab Management Services Limited’s Career and Recruitment Vacancy
Job title : Customer Service Officer / Secretary jobs in Lagos
Job Location : Lagos
Deadline : September 27, 2021
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- Engage in large amounts of incoming phone calls responding to enquires and resolving complaints
- Identify and assess customersÛª needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
- Candidates should possess a Bachelor’s Degree, HND qualification with 2 – 3 years work experience.
*Customer Service Officer / Secretary jobs in Nigeria
*Customer Service jobs in Lagos
How to Apply for this Offer
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
*Customer Service jobs in Nigeria