Customer Service Officer / Secretary is needed at Teclab Management Services Limited

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Customer Service Officer is needed at PecanTrust Microfinance Bank Limited
Inventory Controller is needed at Westingate Group

Teclab Management Services Limited’s Career and Recruitment Vacancy

Job title : Customer Service Officer / Secretary jobs in Lagos

Job Location : Lagos

Deadline : September 27, 2021

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Job Description

  • Engage in large amounts of incoming phone calls responding to enquires and resolving complaints
  • Identify and assess customers‰Ûª needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Requirements

  • Candidates should possess a Bachelor’s Degree, HND qualification with 2 – 3 years work experience.

*Customer Service Officer / Secretary jobs in Nigeria

*Customer Service jobs in Lagos

How to Apply for this Offer

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

*Customer Service jobs in Nigeria

Customer Service Officer is needed at PecanTrust Microfinance Bank Limited
Inventory Controller is needed at Westingate Group

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