Customer Service Officer (NYSC) needed at Pack’N’Pay
Job title : Customer Service Officer (NYSC)
Job Location : Rivers
Deadline : April 30, 2024
Quick Recommended Links
Job Description
As a customer service officer, your duties include:
- Answering questions about the company’s products or services via phone, email, and in person.
- Direct customers to online resources.
- Handling customer complaints.
- Collecting and analyzing customer feedback.
- Responding to customers’ reviews.
- Demonstrate empathy and patience when dealing with customers, especially in sensitive situations.
- Update customer records in the system
- Create and maintain reports about customer interactions
- Develop a rapport with customers.
- Concluding sales for online customers.
- Checking product availability.
- Setting up accounts for new customers
- Booking of Orders
- Processing of orders
Requirements and Skills
- Bachelor’s Degree in Mass Communication, Linguistics or Business Administration
- 0 – 1 year relevant work experience
- Excellent communication and interpersonal skills
- Must be a corper serving in Port Harcourt
- Young, smart and vibrant
How to Apply for this Offer
Interested and qualified candidates should send their CV and Cover letters to: [email protected] using the job title as the subject of the mail.
- Customer Service jobs
- Customer Service Officer (NYSC) jobs