Customer Service Officer is needed at SIMS Nigeria Limited

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SIMS Nigeria Limited’s Career and Recruitment Vacancy

Job title : Customer Service Officer jobs in Lagos

Job Location : Lagos

Deadline : October 10, 2021

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Core Responsibilities

  • Receive customers and address all issues concerning their faulty products.
  • Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
  • Forward all Job Card and faulty products to the service centre supervisor.
  • Preparation of defective parts failure report(Panel, PCB & Compressor )
  • Preparation of daily work report.
  • Daily follow up on the engineers to confirm status of jobs.
  • Responsible for happy calls to customers and dealers.
  • Responsible for spare part request in line with job card details.
  • Responsible for job completion feedback to the customer.

Requirements

  • Candidates should possess a Bachelor’s Degree or equivalent
  • Minimum of 2 years experience in a similar role.
  • Proficiency in the use of Microsoft office applications ‰ÛÒMS Excel, Word and Powerpoint

*Customer Service Officer jobs in Nigeria

*Customer Service jobs in Lagos

How to Apply for this Offer

Interested and Qualified Candidates should Click here to Apply online

*Customer Service jobs in Nigeria

Deputy Logistical Coordinator Supply (H/F) is needed at Solidarites International
Chief Executive Officer is needed at Robert Walters

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