SIMS Nigeria Limited’s Career and Recruitment Vacancy
Job title : Customer Service Officer jobs in Lagos
Job Location : Lagos
Deadline : October 10, 2021
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- Receive customers and address all issues concerning their faulty products.
- Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
- Forward all Job Card and faulty products to the service centre supervisor.
- Preparation of defective parts failure report(Panel, PCB & Compressor )
- Preparation of daily work report.
- Daily follow up on the engineers to confirm status of jobs.
- Responsible for happy calls to customers and dealers.
- Responsible for spare part request in line with job card details.
- Responsible for job completion feedback to the customer.
- Candidates should possess a Bachelor’s Degree or equivalent
- Minimum of 2 years experience in a similar role.
- Proficiency in the use of Microsoft office applications ÛÒMS Excel, Word and Powerpoint
*Customer Service Officer jobs in Nigeria
*Customer Service jobs in Lagos
How to Apply for this Offer
Interested and Qualified Candidates should Click here to Apply online
*Customer Service jobs in Nigeria