Customer Service Officer is needed at Aspire Consulting

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Sales Advisor is needed at Doheney Services Ltd
Website Manager is needed at Monmartt Kids

Aspire Consulting’s Career and Recruitment Vacancy

Job title : Customer Service Officer jobs in Lagos

Job Location : Lagos

Deadline : September 30, 2021

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Customer Service Responsibilities

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers‰Ûª needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

REQUIREMENTS

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

*Customer Service Officer jobs in Nigeria

*Customer Service jobs in Lagos

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

*Customer Service jobs in Nigeria

Sales Advisor is needed at Doheney Services Ltd
Website Manager is needed at Monmartt Kids

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