2 hours ago
Job title : Customer Service Executive
Job Location : Lagos
Deadline : October 27, 2024
Quick Recommended Links
Job Brief
- We are seeking a motivated and detail-oriented Customer Service Executive to join our dynamic team. The ideal candidate will be computer-savvy, proficient in software applications such as Corel Draw and MS Suite, and experienced in email marketing and social media management.
- This role is essential in ensuring our customers receive top-notch service and support while also engaging with our audience through various digital platforms.
Key Responsibilities
- Respond promptly to customer inquiries via phone, email, and social media platforms.
- Provide accurate information regarding products and services, and resolve customer issues efficiently.
- Utilize Corel Draw for graphic design tasks as needed, including creating marketing materials and social media graphics.
- Assist in the development and execution of email marketing campaigns.
- Engage with customers on social media platforms and respond to inquiries and comments.
- Help create and schedule social media content, and assist in executing social media strategies.
- Provide feedback to management on customer trends and concerns.
Requirements
- A Degree in any related field.
- 2 – 3 years work experience.
- Proven experience in customer service or a related role.
- Proximity to Ikeja is preferred
- Proficient in Corel Draw, and MS Suite (Excel, Word, PowerPoint), and familiar with email marketing tools.
- Strong understanding of social media platforms and best practices.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
How to Apply for this Offer
Interested and qualified candidates should send their Resume and a cover letter to: [email protected] using the Job Title and Location as the subject of the mail.
- Customer Service jobs