Customer Service Executive needed at Feegor Inc

Save 3 weeks ago

Job title : Customer Service Executive

Job Location : Lagos

Deadline : December 20, 2023

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Job Summary

  • The Customer Service Executive is responsible for providing exceptional customer service experience while ensuring our customers’ needs are always satisfied.
  • He/She presents, promotes, and sells the company’s products/services to existing and prospective customers.

Job Responsibilities

  • Generate sales, cross-sell, and upsell customers on goods and services
  • Attend to customer queries and assist in resolving customers’ issues through calls, chats, emails, and/or social media platforms.
  • Maintain a positive, empathetic, and professional attitude toward customers at all times and generate customer feedback and testimonials.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication via various channels.
  • Meet personal/customer service team sales targets and call-handling quotas

Job Requirements

  • Minimum of a B.Sc degree in Sales, Marketing, or any relevant field.
  • Minimum of 3 years of work experience in customer service or similar role with remarkable track records.
  • Result-oriented mindsets with a focus on meeting and exceeding sales targetcall-handlings.
  • Customer-oriented and able to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.

How to Apply for this Offer

Suitable candidates should forward their CVs and Cover Letters to contact@feegor.com. Use the job title as the subject of the email. Only shortlisted candidates will be contacted.

  • Customer Service jobs
  • Customer Service Executive jobs