Customer Service Associate needed at Lily Hospitals Limited

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Job title : Customer Service Associate

Job Location : Delta

Deadline : November 24, 2023

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Position Overview

  • We are seeking a dedicated and enthusiastic Customer Service Associate to join our dynamic team.
  • The ideal candidate will be passionate about assisting customers, resolving inquiries, and providing outstanding service in a friendly environment.


  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate information regarding products/services and company policies.
  • Handle and resolve customer complaints in a calm and empathetic manner.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Collaborate with other team members to ensure a seamless customer experience.


  • Bachelor’s Degree or equivalent work experience
  • 1 – 2 years relevant experience in the Health care industry.
  • Proven customer support experience or experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficiency in using CRM software and other relevant tools.
  • Strong problem-solving skills and attention to detail.
  • Ability to work in a fast-paced environment.


  • Competitive salary based on experience.
  • Health insurance and other benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.

How to Apply for this Offer

Interested and qualified candidates should send their CV (Word Doc only) to: using the Job Title as the subject of the mail.

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