Customer Service and Billing Officer needed at TeamAce Limited

Job Summary

As our customer service and billing officer you will be responsible for handling customer inquiries, resolving billing issues, and ensuring a smooth and efficient billing process. 

Responsibilities

• Provide top-notch customer service by responding to customer inquiries and resolving issues in a timely and professional manner. 
• Manage the billing process, including preparing invoices, tracking payments, and addressing discrepancies. 
• Communicate billing details and project costs to clients clearly and effectively. 
• Handle customer complaints related to billing, resolving issues and escalating where necessary.

Requirements

• Bachelor’s degree is required.
• Minimum of 2 years of experience in a customer service or billing-related role. 
• Strong customer service orientation with a proactive problem-solving approach. 

Salary 

150,000 -250,000