Customer Relationship Manager needed at Froshtech Automotive

Save 4 weeks ago

Froshtech Automotive’s job vacancy, Career and Recruitment

Job title : Customer Relationship Manager

Job Location : Lagos

Deadline : October 04, 2022

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Responsibilities

  • Answer incoming calls and attend to all messages across all social media handles
  • Take bookings from customer and arrange for scheduling with the COO
  • Provide daily updates of repair work to customer with vehicles in the workshop
  • Tender receipts to customer on vehicle discharge
  • Follow up with customers’ vehicle a day after vehicle is discharged
  • Perform a routine check with company’s customers
  • Notify the COO of any customer concerns after attempting a resolution.
  • Maintain customer satisfaction expectations at or above company standards.
  • Create monthly content calendar and posting daily content to the company social media platforms like Facebook, Twitter, TikTok, Linkedin, Instagram and Whatsapp Status.
  • Evaluating performance metrics and analytics for online platforms
  • Report work done to the COO daily and keep written record of daily work.

Requirements

  • Candidates should possess a Bachelor’s Degree with 5 – 10 years of work experience.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: info@froshtechautomotive.com using the Job Title as the subject of the mail.

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