Customer Relations Officer needed at Greenfield HR Consulting

Job Expired
4 weeks ago

Job title : Customer Relations Officer

Job Location : Lagos

Deadline : February 16, 2024

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Job Summary

  • Deliver consistent high-quality care and service on all items/garments brought for cleaning with the requisite knowledge of fabrics and the dry-cleaning process that ensures only excellently finished product is passed out to customers.

Major Duties and Responsibilities

  • Attend to customer Dry cleaning/laundry needs
  • Interact with customers when they bring in their items to be cleaned
  • Take customer’s complaints and seek for proactive ways to resolve their concerns
  • Receive customer article or clothing or other goods to be cleaned, sorting, checking and booking such on the system
  • Advice customers on the best possible cleaning process for their garments/other articles and answer any questions they may have in relation to their cleaning needs
  • Handle financial transactions with customers such as preparing bills (tickets and receipts), daily account balancing, etc.

Qualification and Experience

  • MUST have a minimum of OND / NCE or its equivalent in a relevant field of study. B.Sc / HND holders can also apply
  • NYSC discharge certificate
  • 1 – 2 years experience in a related role, Commercial Dry-cleaning experience is an added advantage
  • Candidates should be resident on the island and live close to the work location: Lekki Phase 1.

Other Required Competencies:

  • Computer literate, able to use Microsoft office applications.
  • Excellent communication/presentation skills
  • Fluency in English Language is compulsory.
  • Confidence and character.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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  • This job has expired!