Qatar Airways’s Career and Recruitment Vacancy
Job title : Customer Experience – Senior Reservations and Ticketing Agent jobs in Lagos
Job Location : Lagos
Deadline : September 29, 2021
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Job Id: 145750
Category: Corporate & Commercial
- We are pleased to announce an incredibly exciting opportunity to join our Commercial team in Lagos, Nigeria as Senior Reservations and Ticketing Agent.
- A Senior Reservations and Ticketing agent will be making and confirming reservations for passengers, selling tickets for the airlines.
- Serve customers professionally through telephone or in person in order to achieve customer satisfaction, generate revenue, and take all possible measures to avoid loss of revenue.
- Assists passengers requiring special assistance to board or depart.
- Issue tickets and PTA`s, quoting correct fares and tariffs to ensure maximum customer satisfaction whilst minimizing complaints on a daily basis.
- Perform a detailed daily flight firming check to maximize flight utilization and reduce ÛÏno-showsÛ on a daily basis.
- Assist mishandled passengers such as NOREC and DNBs to minimize passenger complaints on a daily basis.
- Assist in controlling cash-flow to ensure that the daily sales report is closed on time on a daily basis.
- Initiate and promote QR product and services to generate additional revenue at each opportunity on a daily basis
- Be part of an extraordinary story
- Relevant College or University qualification
- 3 years of job related experience
- Excellent communication skills with fluency in English language.
- Through knowledge of special rates / offers / promotions.
- Proven ability to manage room sales with due regard to the Revenue.
- Ability to adhere to Management Policy and target sales mix to achieve maximum room revenue, ensuring every opportunity to sell is taken.
- High potential individual willing to be trained/learned.
- Demonstrates Quality Consciousness.
- Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
- YouÛªll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
- You have the chance to be a part of our future, and build the life you want while being part of an international community.
- Our best is here and still to come. To us, impossible is only a challenge.
- Join us as we dare to achieve whatÛªs never been done before.
*Customer Experience – Senior Reservations and Ticketing Agent jobs in Nigeria
*Customer Service jobs in Lagos
How to Apply for this Offer
Interested and Qualified Candidates should Click here to Apply online
*Customer Service jobs in Nigeria