Customer Experience Representative is needed at BEXL Capital Limited

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Digital Marketing Executive is needed at Sigma Consult
Sales Executive is needed at Integrated Corporate Services

BEXL Capital Limited’s job vacancy, Career and Recruitment

Job title : Customer Experience Representative jobs in Oyo

Job Location : Oyo

Deadline : November 05, 2021

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Location: Ibadan

Department: Admin

The Candidate‰Ûªs Profile

We are hiring a customer experience representative to manage customer queries and complaints. You will also be asked to process email and phone requests, and escalate complaints across a number of communication channels.

Roles & responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer experience process.
  • Ensure customer satisfaction and provide professional customer support.
  • Must be willing to learn and possess vast knowledge about the organization.

Requirements:

  • A University degree
  • Ability to stay calm when customers are stressed or upset.
  • Computer system proficiency including Microsoft Office suite.
  • Experience working with customer support.
  • Must have an interest in reading and research

*Customer Service jobs in Nigeria

*Customer Service jobs in Oyo

*Customer Experience Representative in Oyo

How to Apply for this Offer

Qualified candidates should send CV and cover letter to [email protected] using the job title as subject of the mail

Digital Marketing Executive is needed at Sigma Consult
Sales Executive is needed at Integrated Corporate Services

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