Customer Engagement Officer is needed at Ruff n Tumble

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Ruff n Tumble’s job vacancy, Career and Recruitment

Job title : Customer Engagement Officer jobs in Lagos

Job Location : Lagos

Deadline : October 31, 2021

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MAIN OBJECTIVE OF THE JOB

Achievement of the organization‰Ûªs strategic objective by focusing on supporting the customer experience unit in ensuring excellent customer engagement and also translate Ruff‰Ûªn‰ÛªTumble‰Ûªs   core value of customer satisfaction into the customers day to day reality.

RESPONSIBILITIES/ DELIVERABLES/OUTCOME

  • Weekly Health Check Call
  • Trendsetters Engagement via Calls, Emails, SMS
  • Inactive Customers Engagement
  • Prospective Customers Engagement
  • Customer Database Management
  • Customer Satisfaction Telephone Survey & Feedback Reporting
  • Store support and attend to store enquiries
  • Confirmation of store credit usage
  • Telemarketing – Communication of ongoing offers/promotions
  • Telesales ‰ÛÒ Conversion to Sales through telephone engagement
  • Customer Enquiries Management
  • Engaging on Loyalty Programme.

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*Customer Engagement Officer in Lagos

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.

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Builder (Site) is needed at Efficacy Construction Company

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