Ruff n Tumble’s job vacancy, Career and Recruitment
Job title : Customer Engagement Officer jobs in Lagos
Job Location : Lagos
Deadline : October 31, 2021
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MAIN OBJECTIVE OF THE JOB
Achievement of the organizationÛªs strategic objective by focusing on supporting the customer experience unit in ensuring excellent customer engagement and also translate RuffÛªnÛªTumbleÛªs core value of customer satisfaction into the customers day to day reality.
- Weekly Health Check Call
- Trendsetters Engagement via Calls, Emails, SMS
- Inactive Customers Engagement
- Prospective Customers Engagement
- Customer Database Management
- Customer Satisfaction Telephone Survey & Feedback Reporting
- Store support and attend to store enquiries
- Confirmation of store credit usage
- Telemarketing – Communication of ongoing offers/promotions
- Telesales ÛÒ Conversion to Sales through telephone engagement
- Customer Enquiries Management
- Engaging on Loyalty Programme.
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*Customer Engagement Officer in Lagos
How to Apply for this Offer
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.