Customer Care Representative needed at g126 Continental Travels

Qualifications:

• Bachelors degree in Hospitality Management and Tourism, Public Administration, Computer Science or any related field.

Skills/ Requirements

• 1-2 years’ experience in the Travel industry
• Strong understanding of the GDS (Amadeus, Galileo, Serbia)
• Proven track record of conflict resolution
• Proficiency in the use of Microsoft office Suite
• Sound presentations and communication skills
• Persuasion and influencing skills
• Highly creative and innovative
• Sound networking skills.

Responsibilities

• Effectively manage clients Requests and bookings
• Professionally prevent and mange conflict
• Build and maintain relationship with Key customers and Partners
• Develop and Deliver sales presentations to potential clients
• Stay update on industry trends and Competitors activities