Job title : Customer Care Representative & Front Desk Officer
Job Location : Imo
Deadline : October 18, 2023
Quick Recommended Links
- As the Customer Care Representative & Front Desk Officer, this full-time on-site role is located in Owerri Municipal and responsible for providing exceptional customer service at the front desk and on the phone. The ideal candidate will be responsible for
- Reside in Owerri, Imo State.
- Minimum education: Diploma or equivalent.
- 3+ years of experience in a customer-facing role.
- Outstanding communication skills.
- Ability to multitask efficiently.
- Professional attire and demeanor.
- Courteous and patient-centric attitude.
- Computer proficiency.
- Managing medical records.
- Scheduling appointments.
- Processing payments.
- Answering queries.
- Regularly liaising with other members of the medical team to deliver outstanding patient care while creating a welcoming environment for all our patients.
- Bachelor’s Degree/HND – Relevant work experience preferred but not required as training will be given.
- Excellent interpersonal skills, ability to multitask, and work effectively in a team.
- Excellent written and verbal communication skills, able to accurately document records.
- A meticulous approach to work and attention to detail is essential.
- An approachable, helpful, and welcoming demeanor combined with a passion for delivering high-quality patient care.
- Excellent computer skills, including proficiency in MS Office applications.
- Must possess the ability to work during extended hours, weekends, and holidays.
- Greet and welcome patients and visitors.
- Answer and redirect incoming phone calls.
- Schedule appointments and manage patient flow.
- Maintain a tidy reception area.
- Administrative tasks such as filing and record keeping.
- Uphold patient confidentiality.
- Address patient inquiries with accuracy.
100,000 Naira per month
- Health insurance benefits.
- Employee discounts on dental services.
- Training and development opportunities.
How to Apply for this Offer
Interested candidates should send their CV, cover letter, and relevant certificates to email@example.com In the subject line, please mention “Job Title
- Administrative / Management jobs
- Customer Care Representative & Front Desk Officer jobs