Role Overview: 

• We are looking for driven passionate problem solvers and self-starters to join our team.
• In this role, you will be responsible for providing support to the credit underwriting officer by driving communications with merchants, following up with disbursals, and repayments. 

What you’ll do: 

• Review loan requests 
• Evaluate creditworthiness and risks, prior to underwriting 
• Drive communications with internal teams and merchants at every point of the loan journey 
• Contact clients to gather financial data and documentation 
• Maintain updated records of loan applications 
• Follow up with clients about loan renewals 
• Monitor progress of existing loans 

What you’ll need: 

• Bachelor’s Degree 
• Experience and results as a Credit Support/Specialist or similar role 
• Strong communication and presentation skills 
• Ability to work independently and with cross-functional teams 
• Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals
• A positive, polite, confident, sincere, and friendly disposition 
• The ability to solve problems and to think quickly on your feet
• Flexibility we’re growing and evolving, and you’ll need to come along for the ride