Credit Collections Intern needed at SeedStars Academy

Save 3 weeks ago

SeedStars Academy’s job vacancy, Career and Recruitment

Job title : Credit Collections Intern

Job Location : Lagos

Deadline : October 02, 2022

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About the Job

  • If Fintech sounds interesting to you and if autonomy, a steep learning curve and responsibility from day one are what you desire, then you might be the right fit for us!
  • We are currently seeking passionate individuals with a flair for credit and collections to join our team in Lagos, Nigeria.
  • Your main responsibility is ensuring that our customers make payments on time while working closely with other teams together.
  • Moreover, you will also be accountable for improving our overall collections rate.
  • The Credit Collections Tele Agent will report to the Head of Portfolio.
  • Ideal candidates will be extremely flexible with scheduling, working weekends and occasionally on holidays.

Key Responsibilities

  • Making calls to debtors and ensuring that terms and conditions of loan facilities are complied with, i.e. prompt repayment
  • To embrace the challenge of minimizing loss resulting from non-payment of loans
  • Ensuring the CRM tool is used to record interactions with clients, fast typing speed while on the phone required
  • At ease with transitioning to Customer Support activities to assist customers in need of help, e.g. for repayments, loan applications, complaints, via phone, e-mail, social media
  • To provide feedback on collection activities for policy changes
  • Preparation of reports, providing insights based on data analysis and identification of patterns.

Your Profile

  • A Corps Member completing NYSC not earlier than April, 2023
  • Young, smart, and hungry for achieving extraordinary results
  • You love technology: familiar with the internet, mobile apps, Android phones, e-mail, social media
  • You can handle multi-tasking and high pressure by prioritizing your work
  • Excellent communication skills, both oral and written with strong negotiation skills
  • Good grammar, spelling, and punctuation
  • Proficiency in Excel and PowerPoint
  • Strong interest in building a career in the FinTech industry
  • Excellent collaborator and team player.

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

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