Corporate Retention Associate needed at Reliance HMO

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Reliance HMO’s job vacancy, Career and Recruitment

Job title : Corporate Retention Associate jobs in Rivers

Job Location : Rivers

Deadline : May 23, 2022

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Job Summary

  • This role is responsible for developing and maintaining Reliance Healths relationship with corporate clients by ensuring the highest levels of positive customer experience.
  • The role is also responsible for ensuring strong customer retention and the resolution of serious client administrative issues

Responsibilities

  • Acting as a primary contact person to key contacts in client companies to ensure their needs are adequately served and resolve any issues they might have
  • Assist corporate clients in onboarding and navigating our system and the healthcare system in general
  • Anticipate issues and needs of corporate clients and intervene early to ensure they do not occur
  • Conceptualize and execute additional initiatives including but not limited to corporate events, wellness checks, etc that will lead to a better experience for corporate clients
  • Ensure retention of corporate clients and the potential expansion of their value by providing additional value-added services
  • Regularly obtain feedback on our services from corporate clients and act on said feedback accordingly

Requirements

  • B.Sc / HND Degree
  • 0 – 2 years of post NYSC experience
  • Strong written and spoken communication skills
  • Strong analytical thinking skills
  • Ability to work in a team and collaborate with various individuals
  • Strong interest in developing a career in a client-focused role
  • Sales or Customer Success experience is an added advantage but not compulsory.

Click here to take the online assessment test

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply online

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