Job Description

• Develop the organisation’s corporate messaging to ensure consistency and alignment with brand values and business objectives.
• Craft compelling content including posts, images, videos and graphics that communicate the organisation’s mission, vision and key messages.
• Develop and drive social media strategies to enhance the organisation’s online presence and engage with key stakeholders.
• Build and nurture a community of followers, respond to comments, inquiries, and engage in conversations.
• Work closely with the marketing team to align communication strategies with marketing campaigns and promotional activities.
• Monitor, track, analyze and report on performance on social media platforms
• Identify customer trends to help with planning social media campaigns.
• Prepare and distribute internal communications to employees, keeping them informed and engaged with company news and updates.
• Support crisis communication efforts by providing timely and accurate information to stakeholders and managing communication channels effectively.

Required Qualifications / Skills

• Bachelor’s Degree in Marketing, Communications, or related field.
• Proven 3 – 5 years experience in similar role
• Must posses’ skills in digital content creation, social media management and stakeholders’ engagement.
• Strong understanding of social media platforms, analytics tools, and digital marketing principles.
• Strong interpersonal skills and the ability to build rapport with a diverse range of stakeholders.
• Excellent written and verbal communication skills with keen eye for details
• Proven ability to develop and execute communication strategies that support business objectives.
• Creative thinking and problem-solving abilities.
• Ability to work independently and collaboratively in a fast-paced environment.