ConSol Limited is Recruiting For Information Systems Officer

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About ConSol Limited’s Job offer

Job title : Information Systems Officer

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Location: Alausa – Ikeja Lagos

Job Duties / Responsibilities / Accountabilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Maintain daily performance of computer systems and software.
  • Respond to email messages for customers seeking help.
  • Support customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about computer usage.
  • Run reports to determine malfunctions that continue to occur.
  • Manage the service desk
  • Document activity and reports potential problems according to established procedures
  • Detect errors and takes action according to documented procedures
  • Contribute to the reduction in volume of incidents and proactive problem management.
  • Cooperate in coordinated activities between different external groups where required in order to ensure full support and information is provided.
  • Applies technical policies and standards to the systems supported
  • Give first level support to the end-users in a friendly and professional manner.
  • Ensure regular update of all IT inventories
  • Provide innovative solution for the service desk management
  • Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.
  • Assist to deploy tools to solve customer issues with software applications, network monitoring, network planning, network performance and other issues customer’s experience
  • Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, analyzing and recording test data for future reference
  • Provide first level support to the Local Area Network (LAN)
  • Perform any other tasks assigned by the IS Officer/IS Manager

Requirements
Education Qualification:

  • Minimum of Bachelor’s degree in Computer Science, Electrical / Electronic Engineering, or other related disciplines from an accredited Higher Institution.

Professional Qualification:

  • Membership of / certification from recognized Information Technology professional bodies:
    • CISCO-CCNA
    • CCNP
    • CCIE
    • EXIN-ITIL
    • Microsoft Certifications: MCITP, MCSE

Experience:

  • Minimum of 1-2 years’ experience in a similar position.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: apply@consollimited.com using the “Job Title” as the subject of the email.

Note: Only shortlisted candidates will be contacted.

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Company Information

  • Total Jobs: 1 Jobs
  • Full Address: Consol House, Consol Close, Off Apapa Oshodi-Expressway Plot C, Block 2, Ilupeju Industrial Estate, Oshodi, Lagos, Nigeria

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