Duties and Responsibilities

• Identifying and correcting file and system errors
• Performing data processing operations according to a business production schedule
• Performing backup procedures to reduce the risk of data loss
• Maintaining computer equipment and inventory and organizing repairs as needed
• Collaborating with Programmers and Systems Analysts to coordinate testing environments and resolve system problems
• Maintaining and managing processing logs and run procedures manuals
• Answering questions and troubleshooting problems for users
• Notifying maintenance personnel of system malfunctions
• Monitoring and scheduling jobs
• Monitoring the running of nightly updates
• Manually submitting batch processing jobs
• Running application performance management scans
• Processing phone requests
• Cleaning printers and performing preventive maintenance

Requisite Qualification and Experience

• Certification in Computing, Engineering or Computing related discipline.

Work Experience:

• Approx. 2 – 3 years work experience.
• Knowledge of Information Security Management Systems, Systems integration and development, messaging systems, and good working knowledge of Microsoft Server and Clients’ Operating Systems
• Be familiar with Network monitoring and diagnostic tools
• Previous experience with Microsoft Windows Server 2008, 2012, and 2016 preferred