Community Manager needed at Africa Foresight Group

4 weeks ago

Job title : Community Manager

Job Location : Lagos

Deadline : March 07, 2024

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Who you are?

Your team preferences

  • You are passionate about private sector development in Africa and AFG’s purpose
  • You are a leader that enjoys guiding others and genuinely believe that the work you do has real consequences for the future of the continent
  • You thrive in fast-paced, high-octane work environments that require initiative, diligence and creativity
  • You enjoy brainstorming and can deploy out-of-the-box thinking to solve problems at short notice, when colleagues need your support even outside of your own function
  • You care about working in a highly collaborative environment with team members who are dedicated and help each other
  • You are comfortable with receiving direct feedback and are motivated to work in a target-driven team to deliver results
  • You can comfortably work in a remote work environment that allows for maximisation of productivity through flexibility

Your experience

  • Minimum of 5 years of experience in community management or related role.
  • Strong communication and interpersonal skills
  • Passion for education, professional development and community building
  • Familiarity with online learning platforms and virtual event coordination
  • Ability to work independently and collaboratively in a remote environment
  • Ability to work in a fast-paced environment

Your responsibilities

Recruiting

  • Coordinate recruiting of new community members in close collaboration with the marketing team at AFG
  • Lead the review and assessment of applicants, with close support from the in-house tech team
  • Oversee applicant communication along all steps of the recruiting process

Community Engagement

  • Cultivate a supportive and inclusive community for young professionals participating in the Ahead program, including concepts and strategies tailored to meet specific project objectives and audience engagement
  • Create and implement engagement strategies to keep the community active and connected

Content facilitation

  • Develop and curate engaging content aligned with the goals and interests of young professionals on Ahead
  • Collaborate with program instructors to ensure participants receive optimal support
  • Manage and schedule posts, ensuring and consistent and valuable flow of information
  • Collaborate with internal teams for content creation
  • Organise and coordinate virtual events, webinars, and networking sessions for community members
  • Manage event logistics, including RSVPs and post-event feedback

User Support

  • Provide timely and helpful responses to user inquiries and feedback
  • Address user issues, escalating them when necessary, and ensuring a positive user experience
  • Implement and improve user support processes to enhance efficiency
  • Gather feedback from participants to improve the overall community experience
  • Collaborate with the team to implement feedback-driven enhancements

Content Promotions

  • Work closely with the go-to-market team to promote program content and events across various channels
  • Leverage social media and other platforms to increase program visibility

How to Apply for this Offer

If you are a candidate interested in working with us: talent@africaforesight.com

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