Job Description

• We are seeking highly motivated and reliable cleaners to join our team and maintain the cleanliness and tidiness of our short-let apartments.
• As a cleaner, you will play a crucial role in ensuring a positive guest experience by creating a clean and comfortable environment for our guests.
• Your attention to detail and exceptional cleaning skills will contribute to the overall satisfaction of our guests during their stay.

Responsibilities

• Perform thorough cleaning of all areas within the apartment, including bedrooms, bathrooms, living areas, and kitchens. Ensure that all surfaces, furniture, fixtures, and appliances are properly cleaned, sanitized, and presentable.
• Change bed linens, towels, and other linens according to established procedures. Ensure all linens are clean, fresh, and properly arranged.
• Monitor and replenish supplies such as toiletries, cleaning products, and amenities to ensure they are always available for guests. Keep track of inventory and promptly report any shortages or needs.
• Observe and report any maintenance or repair issues in the apartment. Communicate these issues to the appropriate personnel for prompt resolution.
• Adhere to established health and safety protocols, including proper handling and disposal of cleaning chemicals, use of personal protective equipment, and maintaining a clean and safe work environment.
• Provide a professional and friendly interaction with guests when necessary, ensuring their needs are met, and addressing any concerns or inquiries they may have.
• Manage your time efficiently to complete cleaning tasks within the allocated time frame. Prioritize tasks based on urgency and guest arrival and departure schedules.
• Coordinate and communicate effectively with other team members to ensure smooth operations and exceptional guest experiences.

Qualifications

• Senior School Leaving Certificate
• Prior experience in cleaning, preferably in a hospitality or residential setting.
• Strong attention to detail and a high standard of cleanliness.
• Ability to work independently and efficiently manage time.
• Excellent interpersonal and communication skills.
• Familiarity with cleaning products and their proper usage.
• Understanding of health and safety regulations and procedures.
• Flexibility in working hours, including weekends and holidays, based on guest bookings.