Claims Executive needed at Guinea Insurance plc

4 weeks ago

Job title : Claims Executive

Job Location : Lagos

Deadline : March 05, 2024

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Job Overview

Undertakes excellent customer service relationship, analyze claims and underwriting policy  documents to determine the extent of the company’s liability.


  • Register notification of claims into the software, open file and allocate claim number;
  • Verify policy status;
  • Acknowledge claim notification and request for claims substantiating document from  claimants/Brokers for review
  • Schedule appointments with claimants/brokers to arrange for post loss inspection; 
  • Assist Field staff on investigation to ascertain validity of reported claims;
  • Interpret policy wording, analyze and adjust claims to determine the extent of company’s liability and make recommendations to the Team Lead;
  • Communicate offer within 24hours after all relevant approvals
  • Follow-up and collect all relevant title documents; recoveries and salvaged items from 
  • negligent third party or insured to reduce claims outlay before payment is made.
  • Prepare claim requisition/ vouchers to pay claimants, co-insurers, solicitors and other  professionals;
  • Reviews/send copies of loss adjusters reports to co-insurers and collate opinions on their 
  • recommendations where applicable.
  • Prepare relevant Claims reports for Paid and Outstanding Claims on weekly; monthly and  quarterly basis.
  • Processing of service agents fees for payment
  • Compute outstanding losses for Reinsurance Unit; 
  • Preparation of weekly, monthly and quarterly reports/returns
  • Computation of Loss ratios 


  • First degree in any discipline
  • CIIN certification is an added advantage
  • 3 years progressive work experience as an insurance claims executive

Demonstrates excellence in:

  • Verbal and written communications.
  • Time management.
  • Claims judgement.
  • Business acumen.
  • Organizational skills;
  • Interpersonal skills; and
  • Analytical skills.
  •  Underwriting skill

How to Apply for this Offer

Interested and qualified candidates should forward their CV to: using the position as subject of email.

  • Insurance jobs
  • Claims Executive jobs