Job Expired

Claims Administrator needed at Old Mutual Plc

Job title : Claims Administrator

Job Location : Lagos

Deadline : October 04, 2023

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Job Description

  • This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. Technical knowledge is limited to some products and or processes.

Descriptor

  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards and adheres to service and quality standards.
  • Provides an indirect service to customers and intermediaries.
  • Responds to immediate requirements within procedure.
  • Uses standard administrative techniques to co ordinate own work.
  • Product and process knowledge in different areas may differ but basic skills remain the same.
  • Technical knowledge is limited to some products and or processes.

Key Result Areas:

Documentation processing

  • Responds to immediate administrative requirements within procedure.
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards.
  • Uses standard administrative techniques to coordinate own work.

Personal Effectiveness

  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
  • Makes increased contributions by broadening individual skills.
  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.

Quality Assurance

  • Performs quality checks on own work.
  • Adheres to service and quality standards.

Qualifications and Experience

  • A first degree or its equivalent
  • Excellent communication skills (verbal and written)
  • Interpersonal and time management skills
  • Good knowledge of MS packages (Especially MS Word, MS Excel and Outlook)
  • Experience of 3 years in a similar position is required

Skills

Education

  • Bachelor of Science (BSc) (Required)

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Administrative / Management jobs
  • Claims Administrator jobs

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