4 weeks ago
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About CITITRUST Development Partners Plc’s Job offer
Job title : Relationship Manager
Job Location : Lagos
Deadline : April 10, 2021
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Duties and Responsibilities
- Deposit mobilization and creation of quality risk asset
- Maintain good relationships with clients so that the business can maximize the value of those relationships
- Identify key contacts at potential client companies to establish and foster relationships
- Participate in one-on-one meetings with clients to explain services to guide their choices
- Understand the problems and challenges of clients and identify ways the business could better address those needs
- Grow the business by identifying new sales and business development opportunities
- Seek opportunities to cross-sell or upsell to existing clients
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients
- Provide excellent service to maintain a positive reputation for the business
- Resolve any customer complaints promptly and professionally
Required Skills and Abilities
- Ability to build, foster, and maintain positive professional relationships
- Devotion to high-quality customer service
- Excellent interpersonal communication skills
- Keen analytical and research abilities
- Knowledge of relationship management best practices
- Problem-solving and conflict resolution capabilities
- Ability to develop an in-depth understanding of the business & related service
Qualifications
- Bachelor’s degree in Banking and Finance, Economics, Marketing, Business Management, or related field
- 3-7 years of experience in the same capacity within the financial service Industry
How to Apply for this Offer
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.