Cinema Head of Operations needed at Genesis Deluxe Cinemas

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Job title : Cinema Head of Operations

Job Location : Abuja

Deadline : October 15, 2023

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Duties and Responsibilities

  • The primary responsibility of the Cinema Head of Operations is to oversee all operational aspects of the facility and ensure a top notch cinema experience for all customers.
  • Responsible for the effective and efficient smooth day-to-day control of activities of all cinema facilities includingthe box office, concession stands, restrooms, lobbies/foyer and auditorium.
  • Trains, appraise and supervise staff.
  • Create and manage staff schedules to ensure adequate coverage especially during peak movie yimes and special events
  • Ensures a high level of customer service,address customer complaints or issues and maintain a welcome and safe environment for all customers.
  • Monitor the inventory and ordering for concessions and merchandise.
  • Upholds Genesis’s business practice standard and follow all established company policies and procedures.
  • Analyze attendance,revenue and customer feedback to make data driven decisions toimprove operations
  • Develop strategies to increase attendance and revenue
  • Schedules movies into the appropriate time slots (leaving sufficient time intervals between movies to allow quick cleaning of theatres) and the appropriate capacity theatres with a view to optimizing revenue generated.
  • Is acutely conscious of the Cinema’s monthly financial target and does everything and anything possible to achieve the financial target.
  • Organize and oversee special events,premieres and private screenings.

Qualification and Experience

  • Qualification: B.Sc Degree or HND in Business Management, Hospitality or related field (preferred).
  • 3-5 years experience in Cinema management or a similar role (Compulsory)
  • Exceptional customer service skills.
  • Good interpersonal and Communication skills and customer service abilities
  • Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
  • Creative problem solving skills
  • Flexibility to work evenings, weekends and holidays.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: using the job title as the subject of the mail.

  • Hospitality / Hotel / Restaurant jobs
  • Cinema Head of Operations jobs