Job title : Cinema Head of Operations
Job Location : Abuja
Deadline : October 15, 2023
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Duties and Responsibilities
- The primary responsibility of the Cinema Head of Operations is to oversee all operational aspects of the facility and ensure a top notch cinema experience for all customers.
- Responsible for the effective and efficient smooth day-to-day control of activities of all cinema facilities includingthe box office, concession stands, restrooms, lobbies/foyer and auditorium.
- Trains, appraise and supervise staff.
- Create and manage staff schedules to ensure adequate coverage especially during peak movie yimes and special events
- Ensures a high level of customer service,address customer complaints or issues and maintain a welcome and safe environment for all customers.
- Monitor the inventory and ordering for concessions and merchandise.
- Upholds Genesis’s business practice standard and follow all established company policies and procedures.
- Analyze attendance,revenue and customer feedback to make data driven decisions toimprove operations
- Develop strategies to increase attendance and revenue
- Schedules movies into the appropriate time slots (leaving sufficient time intervals between movies to allow quick cleaning of theatres) and the appropriate capacity theatres with a view to optimizing revenue generated.
- Is acutely conscious of the Cinema’s monthly financial target and does everything and anything possible to achieve the financial target.
- Organize and oversee special events,premieres and private screenings.
Qualification and Experience
- Qualification: B.Sc Degree or HND in Business Management, Hospitality or related field (preferred).
- 3-5 years experience in Cinema management or a similar role (Compulsory)
- Exceptional customer service skills.
- Good interpersonal and Communication skills and customer service abilities
- Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.
- Creative problem solving skills
- Flexibility to work evenings, weekends and holidays.
How to Apply for this Offer
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the job title as the subject of the mail.
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