Channel Operations Specialist (NIP) needed at PalmPay

Job Expired
1 year ago

Job title : Channel Operations Specialist (NIP) jobs in Lagos

Job Location : Lagos

Deadline : April 07, 2023

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Job Description

The ideal candidate will play an essential role in ensuring that payments made by customers or businesses are processed correctly and in a timely manner. The ideal role holder may also be tasked with resolving any issues that arise with these transactions, such as errors or other problems.

Job Responsibilities:

  • Provides technical support in identifying, investigating, and resolving users’ problems
  • Monitoring payment channels including but not limited to Banking, Switching Companies, FinTech, Payment System Service Providers (PSSP), PTSP
  • Ensure payment channels has a stable connection with the system and provide quick response to any channel-related issue.
  • Work closely with the Operations team to suggest and recommend new initiatives that could improve customers’ experience with the usage of our mobile application and payment system.
  • Prepare competitors’ product comparative analysis and identify areas for improvement of the company’s product and channel capabilities.

Person Specification:

  • Minimum of a Bachelor’s degree in Computer Science or any related field, or equivalent experience, is required.
  • At least Three years of related experience is required.
  • Advanced Knowledge of Microsoft Excel

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

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