Overall Responsibility

Working with and reporting to Business Manager Centre, the Clinic Coordinator is responsible for planning, organizing, directing, and coordinating the activities of the Marie Stopes Clinic and ensuring the effective and efficient delivery of clinical services. Specific responsibilities will include:

Strategy and Planning:

• Contribute towards MSION’s strategy and future programme direction, with particular focus on driving MSI Nigeria Clinics towards sustainability and increasing access to quality healthcare, family planning and SRH services in Nigeria through proper clinical services
• Contribute to annual business plans and facilitating the business planning process (service target setting and activity planning in MSION-Clinics)
• Assist the development of project ideas and providing input into proposals to attract donor funds
• Prepare clinical services annual targets and when approved, ensures their implementation.

Team Leadership

• Provide overall leadership and direction to the Clinic team in ensuring the achievement of MSI Nigeria’s mission and strategic objectives, as well as targets of the clinic
• Coordinate the different clinic units (OPD, OR, Lab.) and be responsible for the deployment, supervision and performance appraisal of clinic staff in accordance with MSION personnel policies.
• Ensure an effective communication flow within the clinic and other units of MSION program, technical and operational teams.
• Establish the priorities and focus of the clinic team and ensure proper coordination
• Monitor and evaluate clinical services provided by the medical team and control the quality
• Developing strong business and management capacity amongst the clinic team

Clinical Responsibilities

• Conform to the critical service standards established for the clinic and the medical team.
• Provide therapeutic patient care in accordance with the patients care code, established by the Clinical Unit, within scope of practice.
• Ensure the efficient delivery of client care and the confidentiality of all cases, in accordance with accepted standard medical practices and professional code of conduct.
• Own and manage the entire service delivery process, including providing general outpatient care, antenatal care, family planning, counseling services, and disseminating health education/ information, amongst others.
• Prepare and submit work programmes and daily/monthly reports of the clinic.
• Liaise, as necessary, with government and non-governmental agencies to promote MSION’s interest.
• Collaborate in the evaluation of clinical programmes and service diversification, and the subsequent application of research findings.

Resource Management:

• Approve supplies’ requests and issuance and authorizes financial payments as per the organization’s financial policy
• Assist in the reviews of clinic service charges.
• Perform administrative duties essential for the day-to-day running of the clinic.
• Identify, propose and when approved, implement introduction of new service programmes/packages for the enhancement of the clinic towards provision of quality care and the sustainability of the clinic.
• Prepare and submit quarterly budget of the clinic

Required Qualifications:

Education:

• MBBS or its Medical qualification equivalent
• Any professional Certification in Quality, Clinical/ Medical Administration or any other related discipline

Experience:

• Minimum of 3 years professional experience
• Experience with managing a clinic
• Track record in achieving financial and non-financial targets

Prefered Skills

Required Skills, Attitudes and Attributes:

• Strong communication, interpersonal, and presentation skills.
• Good computer and electronic record skills.
• Excellent managerial and organizational skills.
• Have working knowledge of current healthcare trends.
• Have working understanding major of regulatory health policies
• Strong personal commitment to the goals of MSI and to put it into practice