10 months ago
Job title : Center Agent
Job Location : Abia
Deadline : June 06, 2023
Quick Recommended Links
ROLE DESCRIPTION
The Experience Center Agent role is a customer facing role targeted at smart, personable, technology inclined and customer-obsessed individuals.
JOB DESCRIPTION
- Provide guidance to walk-in customers on product and service offerings
- Educate customers and potential customers with information on SLA and delivery timelines.
- Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.
- Serve guests by providing product/ service information related to delivery life cycle, rates and payment.
- Resolve product or service problems by clarifying customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, and following up to ensure resolution.
- Promote and cross-sell company’s products
JOB REQUIREMENTS
- Good communication and computer literacy skills
- Certificate of completion of NYSC
- Previous customer service experience is an added advantage
Job Location: Lekki, Abakaliki, Enugu, Yola, Umuahia, Warri, Lagos Island, Festac, Sapele, Port Harcourt
Remuneration: N80,000
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
- Customer Service jobs
- Center Agent jobs
Email Me Jobs Like These
Showing 1–0 of 0 jobs