Center Agent needed at GIG Logistics – Apply Now

Job Expired
10 months ago

Job title : Center Agent

Job Location : Abia

Deadline : June 06, 2023

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ROLE DESCRIPTION

The Experience Center Agent role is a customer facing role targeted at smart, personable, technology inclined and customer-obsessed individuals.

JOB DESCRIPTION

  • Provide guidance to walk-in customers on product and service offerings
  • Educate customers and potential customers with information on SLA and delivery timelines.
  • Ensures strict adherence to GIGL’s Standard Operating Procedure in the sending, safe-keeping, receiving, and releasing of parcels.
  • Serve guests by providing product/ service information related to delivery life cycle, rates and payment.
  • Resolve product or service problems by clarifying customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, and following up to ensure resolution.
  • Promote and cross-sell company’s products

JOB REQUIREMENTS

  • Good communication and computer literacy skills
  • Certificate of completion of NYSC
  • Previous customer service experience is an added advantage

Job Location: Lekki, Abakaliki, Enugu, Yola, Umuahia, Warri, Lagos Island, Festac, Sapele, Port Harcourt  

Remuneration: N80,000

How to Apply for this Offer

Interested and Qualified candidates should Click here to Apply Now

  • Customer Service jobs
  • Center Agent jobs

  • This job has expired!
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