Business Operations Analyst needed at Concept Group

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Concept Group’s job vacancy, Career and Recruitment

Job title : Business Operations Analyst

Job Location : Lagos

Deadline : September 25, 2022

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Job Summary

  • Business Operations Analyst is responsible for developing operational KPIs and ensuring all process and polices are understood and adhered to by all stakeholders.

Duties & Responsibiities

  • Create and monitor Operational KPI’s of process owners.
  • Effectively communicate newly developed process/policies to the necessary stakeholders
  • Help drive the implementation of all process and policies across all sales related unit
  • Work directly with stakeholders to create implementation plans and complete milestones
  • Work with learning and development to organize trainings for staffs to help them better understand business processes and policies
  • Independently implement, administer and evaluate day-to-day activities across all sales related departments
  • Identify and execute given tasks and objectives, making recommendations that impact policies and processes
  • Review analyzed data to explain trends; formulate and evaluate alternative solutions
  • Analyze and interpret policies; review and implement procedures for program or function
  • Give optimal reports and escalate when necessary

Qualifications / Requirements

  • BSc / HND in any field
  • 2 – 3 years of work experience.
  • Experience in Operations is an advantage
  • Job Knowledge onChange Management and Operational KPIs.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: careers@conceptgroup-ng.com using the Job Title as the subject of the email.

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