JOB OBJECTIVES:

We are looking for a Branch Manager who is responsible for selling the company’s liability generation products as well as meeting and exceeding assigned target by the company. Your primary focus will be liability generation, onboarding of companies for group loan and corporate lending. You will also be expected to deliver bespoke value-added service and customer experience to current and prospective clients.

RESPONSIBILITIES:

• Funds mobilization and process management
• Loan sales and process management
• Branch relationship management both internal and external.
• Branch administration and profitability
• Staff engagement and management
• Proactive with new to bank and ensuring strong service delivery
• Branch management and organization
• Follow up on clients account to ensure minimal withdrawal
• Follow through customers documentation from end to end to always ensure that all requirements are met
• Process customers request and ensure prompt service delivery

REQUIREMENTS

• Education – A Bachelor’s Degree in Business Administration, Marketing, Banking and Finance and any other related course. Professional certifications in marketing and customer relationship management is essential
• Experience- Minimum of 4- 7 years or more in the financial sector

Skill, Knowledge, and Abilities

• Possess good understanding of the company’s product
• Sound presentation and negotiation skills
• Smart, agile, and presentable (ability to represent the FCL person)
• Excellent communication skills, strong selling and marketing skills.
• Strong knowledge of target characteristics and effective management skill
• Managing various projects, work, technical support, etc.
• Developing and maintaining positive internal customer rapport
• Good Organizational skills, management and analytical skills.
• Excellent Interpersonal and communication skills
• Previous experience working in a bank is a plus.