Assistant Customer Service Executive needed at Sterling Homes Limited

Job Description

• Manage professional and personal scheduling for Executives, including agendas, mail, email, phone calls, client management, and other company logistics
• composing and preparing correspondence that is sometimes confidential
• Maintaining a positive, empathetic and professional attitude toward Association membersat all times.
• Responding promptly to customer inquiries.
• Provide administrative and office support, such as typing, dictation, spreadsheet creation, and maintenance of filing system and contacts database
• Maintain professionalism and strict confidentiality with all materials
• Organize Executive meeting set-upsand plan events, both internal and off-site
• Keeping updated records of customer information, interactions, transactions, comments and complaints.
• Providing feedback on the efficiency of the customer service process.

Required Skills and Qualifications

• First Degree in any related course
• 0 – 1 year relevant work experience.
• Preferably female for gender balance
• Must not be older than 25years of age
• Excellent written and verbal communication skills
• Strong time-management skills and an ability to organize and coordinate multiple concurrent projects
• Proficiency with office productivity tools and an aptitude for learning new software and systems
• Flexible team player, willing to adapt to changes and unafraid of challenges
• Ability to maintain confidentiality of information related to the Association and its members.