Assistant Customer Service Corp Member needed at Zee Express Procurement & Logistics

Save 2 weeks ago

Job title : Assistant Customer Service Corp Member

Job Location : Lagos

Deadline : July 10, 2024

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Job Description

  • Manage large amounts of incoming phone calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

How to Apply for this Offer

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

  • Customer Service  jobs
  • Assistant Customer Service Corp Member jobs