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- Address: 51 Madam Tinubu(Queen) St, Lagos
About Appzone Limited’s Job offer
Job title : DevOps Support Officer
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- Coordinate relevant functional teams to carry out preventive maintenance activities including deployment, database management, data scripting, infrastructure monitoring and management amongst others.
- Monitor service disruption events and critical thresholds of application services and infrastructure resource metrics
- Participate in the analysis and resolution of issues activities including case logging, problem analysis & resolution, case assignment & tracking, incident notification & reporting, and SLA compliance tracking.
- Provision of support to troubleshoot and resolve all non-code-related technical problems including database, operating system, web-server, integration, networking, and hardware issues, amongst others.
- Provide support for preventive operational activities including routing system resets, disk space management, analysis of recurring service degradation trends, and resolution of recurring service degradation issues
- Coordinate relevant functional teams to implement changes to deployments, configurations, servers, and network connections in line with the change management process
- Provide support to application developers and relevant stakeholders in the planning, execution, and automation of deployment activities.
- Provision of a reliable interface between application support and relevant functional teams during implementation, maintenance, and support engagements by giving regular and timely work progress updates.
- Coordinate, monitor, and provide status updates for day to day operational concerns to customers and stakeholders
- Contribute to the documentation and adherence to technical policies and procedures
- Provide training to internal stakeholders with relevant tools and technical documentation.
- Communicate effectively well with internal/external parties.
- Bachelor’s Degree qualification.
- 3 – 5 years Experience.
How to Apply for this Offer
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