Admin and technical officer for a dialysis Centre, attending to the daily operation of the Centre including technical, administrative, maintenance, health and safety, record keeping and customer service activities. The admin/technical officer is the backbone of the administrative operations of the centre: they will manage the centre’s equipment, consumables and general supplies. They will also handle essential administrative and reporting.

Key Responsibilities

• The admin/technical officer will manage non-clinical operations to ensure that the centre operates efficiently, and support the clinical team.
• Manage reception and registration of patients.
• Manage patient invoicing, payment collection, and issuance of receipts.
• Ensure full record keeping of patient information, invoicing and payments using the Company’s IT system.
• Manage all documentation and record-keeping in relation to the Centre.
• Manage the Centre’s inventory and procurement process.
• Manage and coordinate the cleaning and laundry activities of the Centre.
• Manage the Centre’s machines, including testing, operation, readiness, the safety of equipment, cleaning and coordination of maintenance.
• Ensure regular preventive maintenance of all equipment and machines.
• Coordinate with the Centre’s medical staff to ensure they receive the required support to serve the patients.
• Work closely with the team to ensure patient satisfaction.
• Ensure patient privacy and confidentiality.
• Ensure adherence to the Company’s Standard Operating Procedures.
• Provide timely, detailed, and frequent reporting to the Company’s accountant and head 

Key Skills and Competencies:

• Minimum of 5 years of work experience, including a minimum of 3 years as a dialysis technician
• Bachelor’s degree
• Experience in fulfilling administrative duties including reporting
• Experience with IT systems
• Experience managing healthcare equipment including dialysis machines
• Strong worth ethic and capacity for meeting deadlines.