About 9Mobile’s Job offer
Job title : Senior Engineer, Service Assurance
Job Location : Abuja
Deadline : March 5, 2021
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- Management of NOC processes and quality assurance; handling vendor performance/service availability reconciliation.
- SLA/KPI management and reconciliation with vendors and customers
- Collocation availability and performance reconciliation
- Writing of NOC processes to govern NOC operations
- Monitoring of NOC processes performance.
- Ensuring activities at the NOC aligns with the NOC approved processes
- Review and updating of NOC processes to ensure it is relevant to the NOC operations.
- Generation of NOC processes performance reports as required.
- Generation of vendor performance reports
- Generation of collocation performance reports
- Evaluation of vendors performance
- Perform other duties assigned by the Head, NOC & BSS
- First degree or equivalent in Electrical or Computer Engineering or relevant discipline
- Four (4) to Six (6) years post NYSC work experience
Experience, Skills & Competencies
- Network availability and capacity management
- Network administration
- Network operations and maintenance
- Vendor management
- Process writing.
- Delegation/ Supervisory
- Problem Solving
- Passion for Excellence
- Empowering people
- Growing people
- Customer Focus.
How to Apply for this Offer
Interested and Qualified Should Click here