Site Manager needed at Tek Experts
Job title : Site Manager jobs in Lagos
Job Location : Lagos
Deadline : May 01, 2023
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Responsibilities
- Ensure alignment and collaboration between Operations and Business Enablement leaders
- Plan and prioritize staffing, organizational, and client requirements
- Create, implement, and maintain business processes
- Manage headcount numbers and work with the Global Managers to update the quotas/targets and right-sizing of teams
- Analyze reports and create action items to achieve operational and strategic objectives
- Attend regular operational and business review meetings to diagnose areas for improvement
- Proactively propose improvement plans where gaps are noticed, at an operational and business level
- Manage performance and engage in people development
- Define culture and engagement actions and oversee onboarding and training processes at the site level
- Manage the site budget and meet financial targets
Qualifications
- Bachelor’s degree or equivalent work experience is required, MBA is desirable
- 10+ years of experience in management, including leading a team of 400+ people, and 3+ years leading a team within a global operation
- Strong organizational, planning, and management skills, including critical thinking and making data-driven decisions
- Excellent soft skills, including conflict resolution, influence, and negotiation
- Experience working in a fast-paced high-tech environment at a senior level, as well as the ability to work under pressure
- Leadership skills with a focus on customers, inspiring change, and developing people
- General knowledge of social, political, economics, finance, labor laws, and regulations
- Previous success motivating and engaging teams to deliver high customer satisfaction within defined cost budgets performance management, staffing, management proficiency, coordination, coaching, and recognition
- Experience in managing operations business and the ability to build, develop, and manage strong, trusting client relations
- Experience working for an IT Support organization is highly desirable
- Professional fluency in English, both written and spoken, is essential
How to Apply for this Offer
Interested and Qualified candidates should Click here to Apply Now
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