Summary

• Our client seeks a Sales/Production Associate responsible for engaging customers, offering product expertise, and ensuring a positive shopping experience.
• This role also involves collaborating with the production team to coordinate manufacturing, manage inventory, and uphold quality control for smooth production cycles.

Responsibilities
Sales:

• Engage with customers to understand their needs and preferences.
• Provide product information, styling advice, and assistance during the shopping experience.
• Drive sales by effectively communicating the features and benefits of fashion products.

Customer Service:

• Ensure excellent customer service by addressing inquiries, resolving issues, and maintaining a positive shopping environment.
• Build and maintain strong customer relationships to encourage repeat business.

Inventory Management:

• Assist in monitoring and managing inventory levels.
• Collaborate with the production team to ensure adequate stock availability.

Production Support:

• Coordinate with the production team to facilitate smooth manufacturing processes.
• Contribute to quality control measures to uphold brand standards.

Visual Merchandising:

• Assist in creating visually appealing displays to showcase products.
• Ensure merchandise is organized and presented in an aesthetically pleasing manner.

Team Collaboration:

• Work collaboratively with colleagues in sales and production to achieve overall business objectives.
• Communicate effectively to streamline processes and enhance teamwork.

Qualifications

• Bachelor’s degree in any related field
• Minimum of 2 years experience in retail sales or production within the fashion industry.
• Strong interpersonal and communication skills.
• Detail-oriented with a keen eye for fashion trends.
• Ability to multitask and thrive in a dynamic, fast-paced environment.
• Good organizational skill
• Relevant computer knowledge especially with the use of Microsoft Excel
• Basic social media skills.